pk66 Privacy Policy
This policy provides a full description of how your personal information is collected, stored, and kept secure on the pk66 platform.
This Privacy Policy applies to all users of pk66 platform services. By visiting the pk66 website or creating an account, you acknowledge that your information will be processed in the manner described in this policy.
We believe personal privacy is a fundamental right. That is why pk66 follows industry-standard technology and processes to keep your information secure. Please read this document carefully — it makes both your rights and our responsibilities clear.
1 What Types of Information We Collect
pk66 collects two types of information from its users — information provided directly and information collected automatically.
1.1 Information Provided Directly
When you open an account on pk66 or use our services, we may collect the following information:
- Full name and date of birth
- Email address and contact details
- Identity verification documents (National ID card or passport)
- Financial transaction details (related to bKash, Nagad, Rocket, Upay, or bank accounts)
- Records of communication with our support team
1.2 Information Collected Automatically
When you use our platform, some information is collected automatically:
- IP address and device identification numbers
- Browser type and version
- Operating system information
- Page views, session duration, and usage patterns
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
For identity verification and fraud prevention purposes, we may verify information with trusted third parties. This process is entirely secure and is done solely to protect your information.
2 How Collected Information Is Used
pk66 uses collected information only for the following legitimate purposes:
- Account management: To create, manage, and verify your account.
- Service delivery: To provide our gaming and betting services without interruption.
- Financial transactions: To process deposits, withdrawals, and bonus payments securely.
- Identity verification: To confirm age eligibility (21+) and validity.
- Security and fraud prevention: To protect against unauthorized access and fraudulent activity.
- Customer support: To help resolve your complaints and questions.
- Responsible gaming: To identify the risk of excessive gaming and provide assistance.
- Legal compliance: To comply with applicable laws and regulations.
- Platform improvement: To analyze service quality in order to improve your experience.
3 Cookies and Tracking Technologies
pk66 uses cookies to improve the quality of its services and make your browsing experience easier.
3.1 Types of Cookies
- Essential cookies: These cookies are essential for login sessions, security tokens, and the core functionality of the platform. They cannot be disabled.
- Functional cookies: Used to remember your preferences, such as language selection and session information.
- Analytics cookies: Used to analyze usage patterns on our platform, which helps improve service quality.
3.2 Cookie Controls
You can disable most cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.
4 Sharing Information with Third Parties
pk66 shares your personal information with third parties only in limited and necessary circumstances.
4.1 Payment Processors
Relevant information is shared with our authorized payment partners (bKash, Nagad, Rocket, Upay, and bank transfer service providers) to complete financial transactions. These partners follow industry-standard security practices.
4.2 Identity Verification Services
We work with trusted identity verification service providers to meet legal obligations and prevent fraud. Only the necessary information is shared in this process.
4.3 Legal Obligations
We may be required to provide information in response to a court order or a lawful request from a government authority. In such cases, we will only provide the specific information mentioned in the request.
4.4 Service Providers
Technology service providers that assist in operating our platform (such as cloud hosting and game providers) may have access to partial information, but they operate under strict confidentiality agreements.
5 Data Security Measures
pk66 applies strict security measures at both the technical and administrative levels to protect your information.
5.1 Encryption
Our platform uses SSL/TLS encryption technology, which keeps all data transmitted between your browser and our servers secure. Sensitive information that is collected is stored in an encrypted state.
5.2 Access Controls
Only authorized pk66 staff can access your personal information, and access is limited to only what is necessary for them to carry out their responsibilities. All staff operate under strict confidentiality agreements.
5.3 Security Monitoring
Round-the-clock security monitoring is active on our systems. Any attempt at unauthorized access is automatically detected and blocked.
5.4 Response to a Data Breach
Should a data breach occur, we will promptly notify affected users and take the necessary steps to minimize harm.
6 Data Retention Period
pk66 does not retain your personal information for longer than necessary. We consider the following factors when determining how long to retain data:
- Duration of account activity
- Legal and regulatory obligations
- Dispute resolution and contractual requirements
- The period of time required for fraud prevention purposes
Even after an account is closed, some information may need to be retained for a defined period due to legal obligations. Once that period ends, the information is securely deleted.
7 Your Rights
As a pk66 user, you have the following rights regarding your personal information:
7.1 Right of Access
You have the right to request a copy of the personal information we hold about you.
7.2 Right to Rectification
You have the right to request correction of any inaccuracies or incomplete details in your information.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, information required to meet legal obligations may not be possible to delete immediately.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. Once we receive such a request, we will stop the relevant processing.
7.5 How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact our support team. We will respond to your request as quickly as possible.
8 Protection of Minors
pk66 is strictly a platform for those aged 21 and above. We do not knowingly collect or process information from any person under the age of 21.
If we confirm that a minor has created an account on our platform, that account will be closed immediately and all related information will be deleted.
If a parent or guardian suspects that their child is using pk66, please contact our support team immediately.
9 Changes to the Policy
pk66 may revise this privacy policy from time to time. For any significant changes, we will notify users in the following ways:
- An updated version will be published on this page
- The "Last updated" date at the top of the page will be changed
- For significant changes, a notification may be displayed at login
Continuing to use pk66 after changes have been made will be considered your acceptance of the updated policy.
10 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help. Protecting your information is our top priority and we take every request seriously.
Contact us through any of the following channels:
Support & Contact
24 hours a day, 7 days a week — support in Bengali and English
[email protected]
We provide support in both Bengali and English. You are welcome to contact us in whichever language you prefer.